You installed MarketingTasksAI. You opened Claude Desktop. You ran a task — and nothing happened. Claude just answered normally, as if MarketingTasksAI wasn't there.

Or maybe it worked the first time, but now it's stopped. Or it works sometimes but not others.

There's almost always one cause: Claude Desktop's tool permissions are set to ask for approval every single time — and at some point, that approval was dismissed. Once dismissed, the tool is blocked for the rest of the conversation.

The fix takes 30 seconds and you only do it once.

What's actually happening

Claude Desktop is cautious about tool calls by default. When MarketingTasksAI tries to run — searching the skill library, executing a framework, checking your balance — Claude surfaces a small permission prompt: "Allow marketingtasksai to run?"

If you click Allow, it runs. If you dismiss it, close it, or don't notice it, Claude marks the tool as blocked for that conversation. Every subsequent attempt to use a skill silently fails. Claude doesn't throw an error — it just answers from its own training as if your skills don't exist.

❌ Default behavior

Asks permission on every tool call. One dismiss = blocked for the entire conversation. No error message. Skills silently stop working.

✅ After the fix

All four tools permanently set to "Always allow." No prompts. No approvals. Skills work reliably every time, in every conversation.

This is Claude Desktop only. Cursor, Windsurf, Cline, and OpenClaw don't have this permission system — your tools are always available once installed. If you're using one of those clients, skip this entirely.

The fix: set all tools to "Always allow"

🔒 Enable permanent permissions — do this once

  1. Open Claude Desktop and click Settings
  2. Go to Connectors

You'll see a note that connectors have moved to Customize. Click that link.

Claude Desktop Settings — Connectors tab with arrow pointing to Customize link

Settings → Connectors → click the "Customize" link

  1. In the Customize panel, look under Desktop for marketingtasksai and click it
  2. Next to Other tools, open the dropdown and select Always allow
Claude Desktop — MarketingTasksAI tool permissions set to Always Allow

Set all four MarketingTasksAI tools to "Always allow"

You'll see four tools: marketingtasksai_search, marketingtasksai_execute, marketingtasksai_balance, marketingtasksai_categories. Set all four to Always allow.

  1. Start a new conversation — permissions take effect at conversation start, not mid-chat

That's it. You'll never see a permission prompt again, and MarketingTasksAI will respond reliably in every conversation going forward.

How to confirm it worked

Open a new Claude Desktop conversation and type:

Use MarketingTasksAI to check my balance

You should see your credit balance returned immediately — no prompts, no delays. If you do, permissions are working correctly.

If it still doesn't work after setting permissions and starting a new conversation: fully quit Claude Desktop (⌘Q on Mac, system tray → Quit on Windows) and reopen it. MCP servers load at startup — a simple window close doesn't reload them.

Why this isn't obvious

The permission prompt is easy to miss — it's a small in-conversation UI element, not a system dialog. And when you dismiss it, Claude doesn't tell you the tool is now blocked. It just continues the conversation using its own training data, which often produces a reasonable-sounding answer. There's no failure state that screams "your skills aren't working."

This is a Claude Desktop design decision, not a MarketingTasksAI bug. The "Always allow" setting exists precisely for installed tools you trust — which is exactly what MarketingTasksAI is.

One more thing while you're here

Even with permissions working, there's a second thing that trips up new users: Claude won't automatically reach for your skills unless you direct it to. After you fix permissions, use this prefix to guarantee your skills are invoked every time:

Use MarketingTasksAI to…

The full explanation of why that prefix matters — and how to set up Claude Projects so you never have to type it again — is in the companion post below.